Terms of Service

Terms and conditions for using UnlockPDF

Last updated: January 03, 2026

Agreement to Terms

By accessing and using UnlockPDF ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and UnlockPDF.

Service Description

UnlockPDF provides an online service that allows users to remove password protection from PDF documents. Our service includes:

  • PDF password removal and unlocking functionality
  • Secure file processing with encryption
  • User account management with Google OAuth
  • Processing history and file management
  • Download capabilities for processed files

Service Limitations

  • Maximum file size: 10MB per PDF
  • Processing is subject to availability and system capacity
  • We reserve the right to refuse service for any reason
  • Service may be temporarily unavailable for maintenance

Acceptable Use Policy

Permitted Uses

You may use our service to:

  • Remove passwords from PDF files you own or have permission to modify
  • Access your own documents when you've forgotten the password
  • Process legitimate business or personal documents
  • Use the service for lawful purposes only

Prohibited Uses

You may NOT use our service to:

  • Attempt to unlock PDFs you do not own or lack permission to modify
  • Circumvent security measures for unauthorized access
  • Process copyrighted material without proper authorization
  • Upload malicious files, viruses, or harmful content
  • Attempt to reverse engineer or hack our service
  • Use automated tools to abuse our service
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others

User Responsibilities

Account Security

  • Maintain the security of your Google account
  • Notify us immediately of any unauthorized access
  • Use the service only for your personal or business needs
  • Keep your account information accurate and up-to-date

Legal Compliance

  • Ensure you have rights to all files you process
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Use the service ethically and responsibly

Privacy and Data Handling

Our Commitments

  • We do not store your PDF files after processing
  • Passwords are never logged or saved
  • All processing uses end-to-end encryption
  • Your data is handled according to our Privacy Policy

For detailed information about data handling, please review our Privacy Policy.

Service Availability

While we strive to provide reliable service, we cannot guarantee 100% uptime. Our service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Third-party service dependencies (Google OAuth, etc.)
  • Force majeure events beyond our control

We will make reasonable efforts to provide advance notice of planned maintenance when possible.

Disclaimers and Limitations

Service Disclaimer

Our service is provided "as is" without any warranties, express or implied. We make no guarantees about:

  • Successful password removal for all PDF types
  • Preservation of all document formatting or features
  • Compatibility with all PDF versions or encryption methods
  • Uninterrupted or error-free service operation

Limitation of Liability

To the maximum extent permitted by law, UnlockPDF shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our service.

Intellectual Property

Our Rights

The UnlockPDF service, including its original content, features, and functionality, is owned by us and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain all rights to the PDF files you upload and process through our service. We do not claim any ownership or rights to your documents.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our service for its intended purpose, subject to these terms.

Account Termination

Your Rights

  • Delete your account at any time
  • Stop using the service without notice
  • Request deletion of your data
  • Export your processing history before deletion

Our Rights

  • Suspend or terminate accounts for violations
  • Remove content that violates these terms
  • Refuse service to anyone at any time
  • Modify or discontinue the service

Soft Deletion Policy

When you delete your account, your data enters a 30-day soft deletion period. During this time, you can recover your account by logging in again. After 30 days, all data is permanently deleted and cannot be recovered.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our service operates.

Any disputes arising from these terms or your use of our service will be resolved through binding arbitration or in the courts of competent jurisdiction.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify users via email for significant changes
  • Display a notice on our website
  • Provide a reasonable time for review before changes take effect

Your continued use of the service after any modifications indicates your acceptance of the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@unlockpdf.com
  • Response time: Within 48 hours
  • Legal Department: Available for serious inquiries